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Bring Your "A" Game to Work

ECCA uses new work ethic matrix to prepare our students for the work force.

 

 

Value

 

Behavior

 

Outcome

 

Business Result

Reliability

Attendance

“Showing you’re reliable in every phase of your life. Be on time, every time.”

Employees showed up when scheduled

Decreased employee absenteeism

Professionalism

Appearance
“Being professional both in the way you act, and the way you look. Chose to be a pro.”

Employees present consistent brand image

Increase in average sale

Positivity

Attitude

“Staying positive in every situation. Take control of the way you react.”

Employees display enthusiasm and passion

Increased employee morale

Initiative

Ambition

“Taking initiative and adding value. Do more than the minimum.”

Employees go beyond basic expectations

Improved productivity

Respect

Acceptance

“Having respect and following direction. Be coachable and play by the rules.”

Employees adhere to policies and rules

Decreased involuntary turnover

Integrity

Accountability

“Living honestly and having integrity with every decision you make. Refuse to rationalize bad decisions.”

Employees are trustworthy

Less employee theft and shrinkage

Gratitude

Appreciation

“Demonstrating your gratitude towards others. Provide selfless service.”

Employees give authentic service

Improved customer satisfaction