Staying positive in every situation.  Take control of the way you react.

examples of what this can look like:

• Approach work with a winning attitude every day.
• Take control/ownership of your position within the company.
• Choose to present a positive outlook, even when times are tough.
• Do all your jobs – the easy and the hard.
• Make an effort to share good attitudes.

Showing you’re reliable in every phase of your life. Be on time, every time.

examples of what this can look like:

• Come 100% prepared to work, both physically and mentally.
• Build a personal brand that includes elements of timeliness.
• Demonstrate commitment to your employer by being punctual.
• Drive your successes at work with consistent attendance.

Being professional both in the way you act, and the way you look. Choose to be a pro. 

examples of what this can look like:

• Dress appropriately for work, from the time of your interview until the end of your employment.
• Recognize that you have agreed to wear a company uniform by accepting a position with the company.
• Understand the impact that your appearance has on the image of your employer.
• Verify the numerous components of appearance. 

Taking the initiative and adding value.  Do more than the minimum. 

examples of what this can look like:

• Take steps to learn more about your jobs and the company you work for.
• Establish long-term goals, work toward them and ultimately achieve those goals.
• Demonstrate increased productivity by accomplishing more than the bare minimum.
• Accurately identify your weaknesses and seek to improve in those areas.

Living honestly and having integrity with every decision you make. Refuse to rationalize bad decisions.

examples of what this can look like:

• Follow the rules at work, even when nobody's looking.
• Build a reputation for trust and accountability
• Maintain honesty and integrity, also when they make a mistake.
• Have standards for your actions and follow company rules.
• Build good habits by being honest no matter the cost.

Having respect and following direction.  Be coachable and play by the rules.

examples of what this can look like:

• Understand the terms that you agreed to accept when you began your job.
• Demonstrate respect for your managers and co-workers. 
• Conduct your work relationships in a way that does not interfere with work.
• Perform your duties well, regardless of the way you feel about your co-workers

Demonstrating your gratitude towards others. Provide selfless service.

examples of what this can look like:

• Recognize that consumers decide which businesses they will support based upon the customer service that employees provide.
• Positively present yourself, even if you don’t feel like it at the time.
• Treat customers in a way that lets them know they are always right.
• Smile on a regular basis.